Privacy Policy for Safe Haven And The Grace Room

Effective Date: March 31, 2025
Location: Louisiana, USA

At Safe Haven and The Grace Room, we are committed to protecting your privacy and creating a safe, judgment-free space for women healing from the emotional effects of an affair. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information in accordance with the laws of the State of Louisiana and applicable federal privacy laws.

1. Information We Collect

We may collect the following personal information when you join our membership or interact within our community:

• Personal Identification Information: Name, email address, phone number, billing information.

• Demographic Information: Age, general location (city/state), marital status.

• Sensitive Information: Any information voluntarily shared during coaching sessions, community discussions, or questionnaires, such as relationship status or personal experiences.

• Technical Information: IP address, browser type, device information, and usage data when accessing our website or platform.

2. How We Use Your Information

We use your information to:

• Provide access to our membership resources and community.

• Deliver coaching services, newsletters, and personalized support.

• Improve our services and user experience.

• Process payments securely.

• Protect the integrity and safety of our online space.

We will never sell, rent, or share your personal or sensitive information with third parties for marketing purposes.

3. Confidentiality & Privacy Expectations

Your trust and confidentiality are at the heart of our mission. Therefore:

• All shared stories, discussions, and coaching interactions within the membership community are strictly confidential.

• We expect all members to uphold a culture of mutual respect and privacy.

• Any breach of another member’s confidentiality is grounds for removal from the community.

• Group coaching sessions may be recorded only for educational purposes, and your identity will be anonymized unless we receive written consent.

4. Data Storage and Security

We use secure platforms and industry-standard encryption protocols to store and manage your information. Our website and membership community are hosted through secure providers that comply with national data protection standards.

Payment information is processed through secure, third-party payment gateways (e.g., Stripe, PayPal), and we do not store your credit card details.

5. Your Rights (Under Louisiana Law)

As a resident of Louisiana, you have the right to:

• Access and review your personal information.

• Request corrections to inaccurate or outdated information.

• Request deletion of your information, subject to legal and contractual obligations.

• Opt-out of non-essential emails or data tracking.

To exercise these rights, please contact us at: [Your Contact Email]

6. Third-Party Services

Our website or community platform may contain links to third-party tools (e.g., Zoom, Kajabi, Mighty Networks, etc.). We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before sharing your information.

7. Children’s Privacy

This membership is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn we have received information from a minor without verified parental consent, we will delete it.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” Continued use of the membership after updates constitutes acceptance of the new policy.

9. Contact Us

If you have questions or concerns about this policy or how your information is handled, please contact:

Stacey Chenevert
Modern Day Eve Coacing LLC
[email protected]